Collecting overdue accounts can be tough on a business, especially one that doesn't have a department dedicated to collections. Western Bank's President, Steve Erdall, has some insights on how to handle this difficult issue. He'll tell you how to get the money that is owed to you. And, should or shouldn't you negotiate a bill? You'll be surprised at the answer!

What’s your management style when it comes to passing along tasks to subordinates? If you are a business owner or manager, there’s no way around it, sometime you are going to have to delegate. Whether you are turning over a simple task or a major assignment, here are some solid insights into getting the results you want. Learn how to overcome fears of delegating, how to enhance your staff through delegation and strengthen your position within the company, and how to turn hired hands into hired minds. It’s just a click away!

Have you ever run an ad or made a sales call for your business or service with little or no result? There’s a proven strategy to make a "good impression" and we’re going to reveal it. It may surprise you what you’ll need to do to capture your prospects’ attention. It involves muscle memory. And, you won’t need to go to the gym to achieve it!

Our December i-Poll winner is being contacted and will be receiving a $100 Office Max gift certificate. Thanks to all that entered. We have some interesting results. Your input was appreciated and should be helpful to your fellow business owners. First of all, 2005 should be looking up for all of you because you indicated. . .

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